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Gift certificate

These Terms and Conditions must be read in conjunction with our website Terms and Conditions and all documents referred to therein. In the event of a conflict between these Terms and Conditions and our website Terms and Conditions, these Terms and Conditions shall prevail.

Online gift certificates may only be redeemed at Tate Online Shop.

You cannot use an online gift certificate to purchase another online gift voucher.

The online gift certificate has a cash redemption value of 0.001p and is non transferable or assignable.

Online gift certificates cannot be cancelled by the purchaser of the online gift voucher or otherwise, once they have been redeemed in part or in full.

Any unused balance of the online gift certificate after the first transaction will be placed in the recipient's account with Tate Online Shop and is not transferable.

Your balance can be viewed at any time in the ‘My Account’ section of Tate Online Shop.

If the order exceeds the amount of the online gift certificate, the balance must be paid by credit or debit card.

To avoid disappointment, please make sure you redeem your online gift voucher before the expiry date that appears on the online gift voucher. Online gift vcertificates and unused portions of online gift certificates expire one year from the date of issue, where permissible under applicable law. Once the online gift certificate has expired we will not extend the expiry date.

Use of Tate Online Shop is subject to our website Terms and Conditions and all purchases are subject to our website Terms and Conditions except where they conflict with these terms and conditions.

If you cancel an order for any item you have purchased by redeeming your online gift certificate, your Tate Online Shop account will be credited with the amount redeemed.

If you redeemed your online gift certificate in part payment of any item, you have the right to request a cash refund in respect of the amount you paid using your credit/debit card.

If you do not request a cash refund your Tate Online Shop account will be credited with the full amount paid.

Tate Enterprises Ltd will have the right to close customer accounts and request alternative forms of payment if a fraudulently obtained online gift certificate is either redeemed through shop.tate.org.uk or is redeemed and used to make purchases on the Tate Online Shop.

Customer Service: +44 (0)20 7887 8869
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