The safety of our staff, visitors and community is our top priority and so in line with advice from Public Health England the galleries are closed until further notice, however we’re pleased to announce that the Tate online shop is open as usual.
For you, our customers:
We are working hard to resume normal service while maintaining the welfare of our team, couriers and our customers. As part of this, we are providing contactless delivery, so you can stay safe at home. While the current lock-down measures mean some of our orders may take slightly longer than usual to reach you, rest assured we are doing our best to deliver as quickly and as safely as possible. We are also extending our returns policy to 45 days during this time to relieve as much of the pressure as we possibly can.
For our staff, couriers and their families:
We are following all the government health and safety executive guidelines to support our staff, working hard to fulfill your orders. Our working hours have been adjusted to allow staff to avoid rush hour commutes and give more time to rest. Following all the health advice made available, we are observing social distancing measures continuing to clean our sites frequently and thoroughly. We are offering as much support to all our colleagues at Tate and partners, and doing everything we can to accommodate those with children and care-giving responsibilities.
During the gallery closure, please e-mail us on email@example.com We will do everything we can to accommodate your request, however processing these may take longer than usual as we are currently running a reduced team.
Thank you for your patience and understanding during this time. We are grateful for your ongoing support of Tate.
About our shops
Our shops offer a wide selection of books, prints and products that reflect and support the primary goal of Tate: to promote the knowledge, understanding and enjoyment of art.
Many of our products are specially commissioned, and we work with a wide array of creative talent – from artists and designers who are household names, to young illustrators at the start of their career. All of the profit we make is covenanted to Tate and plays a vital part in supporting its ambitious programme and activities.