The safety of our staff, visitors and community is our top priority and so in line with advice from Public Health England the galleries are closed until further notice, however we’re pleased to announce that the Tate online shop is open as usual.
For you, our customers:
We are working hard to resume normal service while maintaining the welfare of our team, couriers and our customers. As part of this, we are providing contactless delivery, so you can stay safe at home. While the current lock-down measures mean some of our orders may take slightly longer than usual to reach you, rest assured we are doing our best to deliver as quickly and as safely as possible. We are also extending our returns policy to 45 days during this time to relieve as much of the pressure as we possibly can.
For our staff, couriers and their families:
We are following all the government health and safety executive guidelines to support our staff, working hard to fulfill your orders. Our working hours have been adjusted to allow staff to avoid rush hour commutes and give more time to rest. Following all the health advice made available, we are observing social distancing measures continuing to clean our sites frequently and thoroughly. We are offering as much support to all our colleagues at Tate and partners, and doing everything we can to accommodate those with children and care-giving responsibilities.
If you have any queries, please e-mail firstname.lastname@example.org.
Thank you for your patience and understanding during this time. We are grateful for your ongoing support of Tate.
We aim to deliver shop products within:
UK – 3-5 working days
Europe – 5-7 working days
Rest of world – 7-10 working days