Duties, tax and service charges
If your delivery address is not within the United Kingdom, you may be subject to import duties, taxes and delivery service charges, which are levied once a shipment reaches your country. You will need to pay any additional charges for customs clearance.
As our Custom Prints, Custom Print Clothing and Coffee are all made to order, they will be shipped separately from other items. Some of our books and posters also come from different suppliers or directly from our gallery shop locations, so they may also be shipped separately. If your order includes a mixture of items from these ranges, you will receive separate customs clearance bills for each delivery. Don’t worry: the clearance charge is calculated per item, so you do not pay more than you would for the same items in a single delivery.
For example, if you ordered a book, a Chila Kumari Singh Burman hoodie, a Barbara Hepworth Winter Solstice custom print, and a bag of Manassés Sampaio Dias coffee, your order would arrive in 4 separate deliveries, and the customs clearance fees would be split into 4 separate charges. Please note that your country’s customs office may also apply a small administration fee to each delivery.
Please be aware that customs policies vary widely from country to country and we advise you to contact your local customs office for further information. Please be aware that cross-border shipments are subject to opening and inspection by custom authorities.