Delivery times
We aim to deliver shop products within:
UK – 3-5 working days
Europe – 5-7 working days
Rest of world – 7-10 working days
Delivery costs
We currently offer free standard delivery on UK orders over £50. Please note that this is offer is valid only online. Our other delivery costs are as follows.
For orders under £50:
UK – £3.60 per order
Europe – £12 per order
Rest of world – £28 per order
Here’s more information on delivery.
Refunds & returns
Please contact our customer service team within 30 days if you need to return anything from your order. We will be happy to offer you a full refund, replacement or exchange on any items excluding custom prints and pierced earrings.
Unfortunately, after 14 working days we cannot refund any delivery charges or cover the cost of returning the item. You can contact our customer service team by email at: shop.online@tate.org.uk or by phone on +44 (0)20 7887 8888 (Monday – Friday, 9.00–17.30).
Here’s more information on refunds & returns.